Cancellation Policy

At [PARANA TOOLS], we understand that circumstances may change, and you may need to cancel your order. We strive to make the cancellation process as smooth as possible. Please read the following Cancellation Policy before requesting a cancellation:

1. Eligibility for Cancellation

1.1. You may request a cancellation for your order if it has not been shipped from our warehouse. Once the product has been shipped, the cancellation request will be considered a return, and our Refund Policy will apply.

1.2. Pre-orders or custom-made products may have specific cancellation conditions. Please check the product page or contact our customer support team for more information.

2. How to Request a Cancellation

2.1. To initiate a cancellation request, please contact our customer support team at [ / 01140234444] as soon as possible after placing the order

2.2. Our customer support team will assist you in processing the cancellation and provide you with further instructions.

3. Cancellation Window

3.1. You must request the cancellation within [3 hours] from the time of placing the order. After this period, the product will be processed for shipping, and the cancellation request will be considered a return.

4. Refund for Canceled Orders

4.1. If your order is eligible for cancellation, we will refund the full amount paid, including any shipping charges and taxes, to your original payment method.

4.2. Please allow [48 hours] for the refund to be processed and reflect in your account, depending on your payment method and financial institution.

5. Non-Cancelable Items

5.1. Some products may not be eligible for cancellation, including:

  • Custom-made or personalized items.
  • Products that have already been shipped from our warehouse.
  • Products purchased from third-party sellers on our platform.

6. Changes to the Cancellation Policy

6.1. We reserve the right to update and modify our Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.

7. Contact Us

7.1. If you have any questions or concerns regarding our Cancellation Policy or wish to request a cancellation, please contact our customer support team at [ / 01140234444].

By shopping with [PARANA TOOLS], you acknowledge that you have read, understood, and agreed to our Cancellation Policy. If you have any questions or need further assistance, please do not hesitate to reach out to our customer support team